Location is at the city center, near my planned activities. First floor is a food court, and there's a minimarket at the basement (also has doors to the front parking lawn). Two things I really needed when arriving and exhausted. I didn't have to leave the premise to buy over-the-counter medicines, some snacks, mineral water, and take-away dinner. Room was clean. Bed was comfy and clean. Towels were clean. Portable hangers to hang my clothes. Hotel sandals were provided. Hotel reception is on the third floor. I could store my luggage for a few hours after checking out and it also has unisex toilets. Lifts are available, but might be busy with external guests going up/down to the top floor meeting/wedding venue. Hand wash basin with running clean water was available by the building entrance door. Temperature check when it's not busy. Almost everyone were wearing masks, except the food court customers when eating.
Oeka
ноябрь 2022 г.
The hotel is located strategically in the middle of Surabaya. You can easily walk to nearby malls, cafes and restaurants, and also it's easy to ride public transportation such as bus, taxi or you can just hire Grab Car through your phone. The hotel staff are very responsive and helpful. The room was clean, comfortable, and they provided a few necessities like shampoo/body wash, free toothbrush & toothpaste, slippers, towels, water jug for you to fill from the water dispenser in the hallway, free coffee and tea. The shower worked very well and TV channels provided different options to watch. The hotel also had a strong wifi signal which was very helpful since the simcard that I bought somehow didn't work. (If you happen to read this, from other countries, and want to buy any Indonesian number, please buy INDOSAT, that line worked very well compared to the rest).
Isma
май 2023 г.
The location is superb, close by to many restaurants, there is a convenience store right below the hotel, restaurants are on the lobby floor, you can walk to Mc D, KFC in 5 minutes, and go shopping at the huge Tunggungan Plaza nearby too.
Alyrahman
июнь 2023 г.
The wifi is good. The room is modern design.The water heater is good. We can refill our drink water. They have dispenser. Near Tunjungan Plaza, only walk 10 minutes. Next to mini market. Value to money. Car park is ok.
Rusmeri
апрель 2023 г.
Very convenient location. TV channels were good. Hot water with good pressure in the shower, and sprayer in the toilet. There’s also a food court downstairs with affordable prices and delicious menus.
Anonymous
июль 2023 г.
The Location near to Tunjungan Plaza, the staff was so attentive. We have a issue with ac and we got upgrade to other room without any hassled.
Herry
август 2023 г.
very convenient I have stayed numerous times here , no complaints,specially the staff they are very polite and quick to responds and I want name reception Ahmed who is assist me a lot even in carrying my luggage, even though it’s not his job, strategic location walking distance to mall I would heart of Surabaya
Minhaj
сентябрь 2022 г.
Hotel near atunjungan Plaza, the cheap food also can be finded on nearest hotel. u can walk to mall for 5-10 minutes if u like, there ia dunkin donut, KFC and MCD, the Holywings bar also not to far.
James
апрель 2022 г.
Friendly staff . We were welcome by Eno the front office. The AC not cold at first but the they fix immediately.
Valerina
август 2023 г.
Staff were friendly.... Location is great nearby Tanjungan mall@ restaurants....
Ali
август 2022 г.